Purchases
When
user buy anything on the MyTravelPurchse.com it is understood that user accepts
term and conditions with website and you are entering into a legally binding
and enforceable contract with the seller to purchase the items from the seller
using either Payment on Billing or Payment on Delivery as the method of payment
to pay the Transaction Price which shall be paid to the seller through your
Issuing Bank (except in case of cash payments). You agree and acknowledge that
the Company is only a facilitator of collection and remittance of Transaction
Price. No interest or any benefits whatsoever is given to or can be claimed by
the Buyer on the Transaction Price collected by the Company through and of the
prescribed payment methods.
You
may agree with the seller on the commercial terms of the Transaction including
terms of Dispatch and Delivery time or any extension thereof by way of exchange
of electronic records/ electronic communication by using the features as may be
provided on the Website and the Transaction shall stand amended to such extent,
provided that any such variation of the terms of the Transaction are not in
violation of the User Agreement and the rules and policies made there under.
Payment Method
You
shall pay the Transaction Price through the available methods of payment i.e.
Payment on Billing or Payment on Delivery, for the Transactions conducted on
the Website. You will be intimated when (i) the Transaction Price is credited
to the account of the Company (in case of Payment on Billing) or (ii) on
committing to pay the Transaction Price on Delivery if you opt for Payment on
Delivery payment method, which will be confirmed by the Website. The Website
shall notify the Buyer upon Payment Confirmation as provided herein.
Non-payment: Buyers are not permitted to buy any product without making a payment of the Transaction Price by Payment on Billing method of opting for Payment on Delivery or such other payment method provided by the Company on the Website, in respect of the product as described in the listing.
Contacting Users
Users shall not communicate with other Users outside the Website to warn them about a seller, products or listing. However, you are entitled to provide feedback and/or reviews/ ratings for sellers as per the feedback facilities provided on the Website.
Contact Information
The contact details provided by you on the MyTravelPurchse.com website shall be accurate and current at all times. The Company takes no responsibility for any delay/ non delivery of the goods on account of failure of the User to update the contact information provided on the Website and any consequent negative feedback by the buyer will be deleted or modified.
Feedback
User can give their valuable feedback and
review about Website or your experience whilst using the Website at
info@MyTravelPurchse.com. You shall not include any hearsay information, or
information that results in maligning any User, brand or product in your
feedback.
Limit
on volume of Transactions
The Company reserves the right to limit the
amount payable and the volume of the Transaction that may be conducted on a
single Valid Card/ Valid Bank Account by a Buyer and may refuse to process
Transactions exceeding such limits and may also block certain Valid Cards or Valid
Bank Accounts that are suspected to be misused while paying the Transaction
Price.
Verification of payment
To
prevent any misuse, a payment (in whichever method) of the Transaction Price
initiated by the Buyer may be flagged or kept on hold for additional checks and
verification in which case the Company may contact the buyer for verification
of or additional information, details, data and documents. The Company may not
confirm the payment if such information, details, data and documents are false,
misleading, incorrect or incomplete and consequently the Valid Card and/or the
Valid Bank Account will not be charged. In such case, the Dispatch timelines
will not commence until Payment Confirmation. The result of the checks and
verification shall be communicated to the buyer and seller.
The Company reserves the right to refuse to process Transaction Price in respect of Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with the Company or breach/ violation of any applicable law or any charges imposed by the Issuing Bank.
Payment Confirmation
In case of payment by Payment on Billing, upon successful receipt of the Transaction Price by the Company from the Buyer within [5] days of booking the Transaction and completion of verification of payment in accordance with the clause above, the Company shall notify the buyer and the seller that the Transaction Price has been received. In case of payment by Payment on Delivery, the Company shall notify the buyer and seller that the buyer has committed to pay the Transaction Price by Payment on Delivery.
Dispatch Details
The seller or the Company shall provide the Dispatch Details on the Website within [7] days from the Payment Confirmation or within such timelines as may be agreed upon between the buyer and seller on the Website. If the Seller fails to enter the Dispatch Details on the Website within such prescribed time, the Company may in its sole discretion cancel the Transaction and refund the Transaction Price (if paid) to the Buyer.
Delivery
The time within which the seller is required to ensure Delivery of the items to the buyer shall be calculated from the time the seller enters the Dispatch Details on the Website i.e. within 7 days from entering the Dispatch Details for delivery within India or such other timeline as may have been agreed upon between the buyer and seller and intimated on the Website.
Delivery confirmation
You shall immediately notify the Website upon Delivery or non-Delivery within the prescribed time period. If you fail to provide such notification/ confirmation of receipt or non-receipt of an item within [7] days of expiry of the Delivery time prescribed in the above clause, it shall be construed as a deemed Delivery in respect of that Transaction and the Transaction Price shall not be refunded. In case of Cash on Delivery Transactions, the Company will update the shipment Delivery status on a periodic basis and the Buyer is not required to confirm receipt of items.
Refund
You shall be entitled to claim a refund of the
Transaction Price (as your sole and exclusive remedy) within [7] working days
of expiry of the Delivery time (including any extension thereof) if you do not
receive the Delivery within the time period agreed in the Transaction or within
the time period prescribed herein, whichever is earlier. In the event you do
not raise a refund claim using the Website within the prescribed time you shall
be ineligible for a refund.
MyTravelPurchse.com
and the seller will be entitled to recover reasonable compensation for services
provided and costs incurred for shipping, handling, couriering, processing your
order and any other services provided to you If you fail to receive an item
shipped to you on account of providing inadequate or inaccurate shipping
address or your non-availability at the address provided or failure to make
requisite payment at the time of delivery, the Transaction will be cancelled and
the item will be returned to the seller.
In cases where the buyer has received Delivery of the item within the stipulated time but the item is not as described in the listing, the buyer is entitled to claim a refund for the entire Transaction Price paid within [7] working days from the expiry of the Delivery time. If such refund claim is raised by the buyer, the seller has the option to disagree to the same, in which case the Company may put the refund claim on hold for checks and verifications. The Company may contact the Users for the purposes of verification. As a result of such verification, the refund claim may either be accepted or rejected by the Company in its sole discretion which shall not be disputed by the Users. If the refund claim is accepted then the Transaction Price will be refunded to the buyer.
All payments for refund of the Transaction Price shall be as follows and in accordance with the provisions contained herein and applicable laws in India, particularly the directions issued by the Reserve Bank of India from time to time for opening and operation of accounts and settlement of payments for electronic payment transactions involving intermediaries dated 24 November 2009.
Except
for Payment on Delivery Transaction, refund, if any, shall be made at the same
Issuing Bank from where Transaction Price was received.
For
Payment on Delivery Transactions, refunds, if any, will be made via demand
draft in favour of the Buyer (as per the details provided by the Buyer at the
time of registration with the Website).
Refunds
shall only be made in Indian Rupees
For
electronics payments, refund shall be made through the My Travel Purchse pay
Facility using NEFT / RTGS or any other online banking / electronic funds
transfer system approved by Reserve Bank India.
Refund shall be subject to the buyer complying with the provisions of the User Agreement and the rules and polices made hereunder and the Company shall have recourse to such refund in case of any misuse by buyer.
Arrangement with the Issuing Bank: All online bank transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support the My Travel Purchse Pay Facility to provide these services to the Users.
All
Transactions conducted on the Website for which Valid Cards and Valid Bank
Accounts are used for remittance of payment for Transactions on the
MyTravelPurchse.com. Pay Facility will also be governed by the terms and
conditions agreed to between the buyer and the respective Issuing Bank and payment
instrument issuing company and you shall not violate any such terms and
conditions. You agree to indemnify and hold harmless the Company and its
service providers against any direct or indirect liability that may arise on
account of such violation.
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